potholder Blackforest Erwin Pfaff

Fast Delivery and professional packaging

Because of our long-standing relationship with UPS FedEx DHL and other top global carriers, we can provide a range of shipping options. Our warehouse staff are highly educated and will package your goods in accordance with our precise and exact specifications. Your products will go through a thorough inspection and be properly secured before they are delivered. We deliver to thousands of customers each day across different countries. This shows that we're committed to being the largest retailer online in the world. Both Europe and the USA have warehouses and distribution centres.

Orders that contain more than one item are given processing time for each item.

Prior to shipping, we will inspect thoroughly the items you have ordered. The majority of orders will be delivered within 48 hours. Delivery time ranges between 3-7 days.

Returns

Stock is dynamic, and is not completely managed by us due to the involvement of multiple parties including the factory and our warehouse. This means that the actual stock could alter at any time. Please be aware that it's possible for your order to become unavailable even after you have placed the order.

Our policy is valid for 30 days. If 30 days have gone without a trace since the purchase and we are unable to offer an exchange or refund.

The item you purchase must be in its original packaging and in good condition. It must also not be used. The item should be in the original packaging.